This is a post about the importance of saying thank-you in business, but it is also a thank you to all of my wonderful guest posters for the past week:
It was wonderful to be able to have a week of rest and not worry about blogging at all. I was especially thrilled to be able to get such talented bloggers to step in and share their thoughts with the Work From Home Momma readers.
Saying thank-you is an important way to distinguish your home business from other businesses. Yvonne Russell shared the importance of saying thank-you in a post at Home Biz Notes last week, and I agree. We live in a rushed, and often rude world. Many are of the opinion that manners and being polite are no longer necessary and so they don't bother with them.
We live in a fairly urban area, but I spent the last week in the country. The difference in the businesses that we visited was amazing.
In the urban area where I live, shopkeepers rarely say anything to us unless we seek them out to ask a question. In the shops that we visited on our trip the atmosphere was different. One shopkeeper offered us coffee. Another spent a half hour chatting about trains (an interest of my husband's) with my husband.
How can you put "thank-you" to work for your home business? Here are some specific groups of people that you should think about thanking when it is appropriate (if you work primarily online, then you may have to use e-mail as a vehicle for your thank-yous):
- Your customers
- Your vendors
- Your employees
- Your visitors
- Your colleagues or peers
Truthfully, although I do intend to thank those that I come in contact with through my business, I sometimes do forget.
What about you? Do you incorporate saying "thank-you" into your business model? If so, how?
Leave a comment and let us know.
I usually don't forget to say thank you to my co-workers and clients and I try different ways of doing it. Such as in 2006, I gave small Holidays bonuses to my team members. But I wasn't able to do it last year because of some major account problem.
Posted by: Alfa | March 22, 2008 3:26 PM | Permalink to Comment