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Jul27
Working for Friends and Family

Theda at the Crayon Writer asks an interesting question. How much do you chargeprice.JPG when you do work for friend and family? Although Theda's post is specific to freelance writers, I believe the problem exists for anyone who offers a skill, product, or service.

My husband, who has been a computer specialist for years, is always being asked to do computer troubleshooting by family members and friends. I have another friend who makes craft items that are in demand. Her friends often ask for a discount or even a free sample.

In her post Theda has made some excellent suggestions for dealing with the problem of how much to charge family and friends. I have a few additional ideas.

I think one thing that you have to consider when working for family or friends is the nature of the relationship. If it's a close relationship then the best thing to do may be to give in and provide the product or service at a steep discount or for free. For example, if my mother-in-law (who rarely asks for anything) asks me to write an article for her bridge club newsletter and I have time to do it, then I'm going to do it and I'm not going to charge her for it.

On the other hand, if you suspect that the friend or family member is just going to take advantage of you OR it isn't even a close friendship, I would consider saying "no" or offering no discount at all. Sadly, there are some people who will latch on to you just to try and take advantage of you.

This problem is just one example of why it is important to set boundaries with friends and family. I have one friend who doesn't work and frequently calls me when I am working. She always seems to forget that just because I'm home it doesn't mean that I'm available.

"What are you doing?" She asks.

"I'm at work." I reply. "I'll call you back when I get off work."

By stating that I'm at work, it reminds her that even when I'm home I could be working.

Another tactic to set boundaries might be to give the friend or family member the full bill for your services, but to show the discount that you've given them on that bill. Even if you've done the work for free, handing them a bill showing a charge and then the balance as being paid off can't help but impress them that you have provided something of value.

Working for friends and family can be very tricky. Have you faced this situation? If so, what have you done about it? Perhaps you've been a friend or family member who got services or products from a friend or family member. Leave a comment and let me know how you worked it out.

6 Comments/Trackbacks




When I do work for friends or family, it depends on the nature of the project. I have done a brochure for my dad's company, but got paid my full freelance rate becauses it was a corporate project which included a great deal of photo-retouching, layout, design quandries and coordination. But just the other day, my friend asked me for a quick shower card design that I was able to pull off in about 30 minutes, so I didn't charge her for that. If a friend asks me to put together a powerpoint slide show for their wedding, I consider that part of my gift to them. Other times, I'll drop my rate for friends or people I know well enough. In other words, it all depends on the situation and relationship!

Hi Rachel! You are absolutely right that it depends on the relationship. There are some people that I wouldn't charge for a small project because of the relationship and because I know that they wouldn't take advantage. I think the gift idea is great! I can see that idea also applying to crafters who give their products as gifts.

Laura,

Thank you so much for talking about my post! I've been blogging a lot less frequently, so it's such a nice surprise to find out that I'm still being noticed. I agree that it depends on the relationship. You know how they say never work for family. There are some relatives I know better than to deal with for any price, even free! LOL!

Thanks again for continuing the discussion.

Theda K.

Hi Theda! Thanks for coming by. Your blog is definitely worth noticing. It's not the frequency of the posts, it's the quality, that counts.

Hi Laura,

Couldn't help but comment this time around. Guess it's not just moms that read your blog ;) I wouldn't really call my approach a tactic, more so a way of being that just happens to work for me, and as a result feels like a tactic... I never, ever charge friends or family. In fact, I flat out refuse to take any money. However, more often than not they pay me anyway, and more often than not it's the same or more than what I would have charged them.
My guess is that some of them know that my going trates are fairly high because I work primarily on large-scale corporate projects and so they feel ... hmm ... guilty? about asking for my help. Some of them feel bad about asking me to work on my free time because they know that I have too little of it and so I tend to value it a lot. Then there are some who simply enjoy the quality of work I provide and my 'client-facing' consultant's approach to them (in the sense that if they like small-talk, that's what I do while working, if they like explanations, I'm more than happy to talk geek, and if they just want me to take care of biz while cook/clean, I shut up...)
Then there's also tertiary benefits - barter and advertisement. One of my friends fixes my car in exchange for my services - and we just charge each other parts-at-wholesale-cost. Another friend's got a painting firm and they do just about anything I need - we've never talked about money and we're both happy. Plus, I got a number of really impressive contracts through word of mouth advertisement through my friends. So, in my case, "never charging" has been very profitable! ;)

Hi Thomas! I'm glad you came out of lurker mode to share your story. I think that you have a very positive and healthy attitude about friends and family. It sounds like you've surrounded yourself with a good supportive network.

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